Here are some star codes and feature shortcuts to help with your Echo Networks phone system!
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Star Codes |
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*** |
Dynamic Call Parking. Ringback not supported. |
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*35<Extension> |
Answer a ringing call on the dialed extension |
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*36 |
Answer a ringing call from any phone in the domain |
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*37 |
Answer a ringing call from any phone in the department |
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*40 |
Activate Call Forwarding |
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*41<Forwarding Number> |
Set Forward Busy Destination |
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*42<Forwarding Number> |
Set Forward No Answer Destination |
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*48<Destination> |
Requires PIN from caller before connecting call |
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*49<Destination> |
Requires extension from caller before connecting call |
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*50<Extension> |
Intercom / Auto Answer |
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*67<Destination> |
One Time Anonymous Calling to Destination |
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*69 |
Call Return |
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*72<Forwarding Number> |
Set Forwarding Destination |
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*73 |
Deactivate Forward |
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*77 |
Reject Anonymous Calls |
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*78 |
Activate Do Not Disturb |
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*79 |
Deactivate Do Not Disturb |
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*80 |
Activate Call Recording on Active Call |
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*81 |
Deactivate Call Recording on Active Call |
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*82 |
Pause Call Recording on Active Call |
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*83 |
Un-Pause Call Recording on Active Call |
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*87 |
Deactivate Reject Anonymous Calls |
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*88 |
Make Agent Available for All Queues |
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*88<Queue> |
Make Agent Available for a Specific Queue |
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*89 |
Make Agent Unavailable for All Queues |
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*89<Queue> |
Make Agent Unavailable for a Specific Queue |
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*90 |
Activate Forward Busy |
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*91 |
Deactivate Forward Busy |
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*92 |
Activate Forward No Answer |
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*93 |
Deactivate Forward No Answer |
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*99 |
Transfer to Self |
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Feature Codes |
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7<Extension> |
Transfer a call directly to voicemail |
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9900 |
Login to Other Voicemail - Prompts for extension and password |
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9901 |
Login to Own Voicemail - Prompts for password only |