Can I Use Radio For Music On Hold?

While it's true that radio broadcast stations are licensed to perform the music they carry on their airwaves, your phone system is considered an unlicensed, separate performance under the copyright law.

Is the use of music on your telephone or in your establishment legal? It's nice to have good music
playing when you place callers on hold, or when guests are waiting or shopping in your business,
but getting that music from the wrong place can cost you thousands of dollars in fines. Yes,
business owners do get fined for playing music without license or permission, and it's not cheap!